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Understanding Your Customers

Customer Management, Research, Understanding Your Customers

Is your customer data just a rearview mirror?

January 20, 2021 No comments yet

Over the past five years, the amount of data being acquired by marketers has risen steadily but here are three key questions:  If you’re like most companies, you’ve acquired information on where your customers live, their gender, age and transactional history with your company. If you’re using a email marketing platform, you may also know […]

Strategy, Understanding Your Customers

5 business lessons we can take from the election

November 10, 2020 No comments yet

In many ways, an election is no different than a marketing campaign and while this election looks and was close, there was a clear winner. In the popular vote, Biden won by five million votes and the counting continues. It looks like he’ll win the electoral vote by the same tally that Trump won four […]

Marketing at Scale
Customer Acquisition, Customer Management, Customer Measurement, Engaging Your Customers, Social Media, Strategy, Understanding Your Customers

What digital actions should marketers be taking now?

May 5, 2020 No comments yet

Oomiji provides an intelligent platform for brands to make personal connections with their customers. Now is the time for brands to install best practices into their digital marketing programs. Ill-advised or not, the opening of America has begun. We won’t know for weeks, perhaps months, whether it was the right, or a tragic decision. Now, as […]

Marketing at Scale
Engaging Your Customers, Social Media, Understanding Your Customers

Are you asking the right questions about social media?

November 11, 2019 No comments yet

When we ask marketing executives what changes they’re making over the next year, we often hear they’re going to increase their investment in social media. It has almost become a knee-jerk response that reminds us of when companies were rushing to put themselves on the Internet without thinking how their customers will interact with their […]

Marketing at Scale
Customer Acquisition, Engaging Your Customers, Research, Understanding Your Customers

If market research is giving you customer insights, where are your customers?

May 15, 2019 No comments yet

Market research has a problem. It can’t, by itself, acquire, engage or retain a customer. That sounds obvious but it’s a real problem because without the ability to build business, research loses influence and utility within a company’s structure. In fact, it’s often one of the first cuts that is made to marcom budgets. The […]

Marketing at Scale
Customer Acquisition, Customer Management, Customer Measurement, Research, Strategy, Understanding Your Customers

Rethinking Big Data To Understand Your Audience Better

January 16, 2019 No comments yet

There is real pressure to invest in big data to stay competitive, but businesses often end up collecting as much data as possible without deriving valuable insights. Huge databases aren’t practical or cost-effective. Instead, you can benefit from rethinking your approach to big data and focusing on qualitative data. There is a real push to […]

Marketing at Scale
Engaging Your Customers, Luxury & Wine, Research, Understanding Your Customers

The problem with algorithms and why we created Oomiji

November 30, 2018 No comments yet

Algorithms, the core formula behind Big Data, are not objective facts. They are opinions embedded in math, In the words of US data scientist Cathy O’Neil, author of Weapons of Math Destruction (2016). Watch this brief entertaining video to better understand how algorithms work as well as the potential mistakes we make in relying too […]

Marketing at Scale
Research, Strategy, Understanding Your Customers

Let’s take the confusion out of strategy and sail across the ocean

March 20, 2018 No comments yet

(When I meet with business executives, I usually ask “what’s your strategy for growth?” At a trade show I attended a few weeks ago, that question was often met with silence or a list of tactical programs that had no overall direction other than selling. I wrote a similar blog post to this years ago and received […]

Marketing at Scale
Customer Measurement, Engaging Your Customers, Understanding Your Customers

Do you know who’s reading your digital ads?

December 14, 2017 No comments yet

Probably not. You may know how many people have clicked but do you know who they are, what they want and where to find them? Unlikely. When they click, you may have them go to a landing page where they sign up for more information but do you know specifically what they’re interested in and […]

Marketing at Scale
Customer Acquisition, Customer Management, Engaging Your Customers, Understanding Your Customers

New partnership offers an innovative solution to customer engagement

November 9, 2017 No comments yet

Tempesta Media, a content creation and micro-influencer marketing technology platform, has announced its partnership with Oomiji, a world-class customer relationship management solution. Tempesta Media and Oomiji, a company that makes 1:1 marketing a reality, have come together to solve the challenge of personalized marketing. “Content marketing works best when highly relevant content is targeted to the […]

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  • Customer Management (24)
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