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Luxury & Wine

Luxury & Wine, Research

Articles that caught our attention…and they should catch yours

March 13, 2025 No comments yet

Luxury in Transition – Bain-Altagamma Luxury Goods Worldwide Market Study As the Bain-Altagamma report notes, “the market for personal luxury goods—the ‘core of the core’ of luxury segments —experienced its first contraction in 15 years. In their report, you’ll find reporting on 2024 performance and trends for 2025, regional analyses, distribution trends, category performance, customer dynamics, […]

Luxury & Wine, Media, Understanding Your Customers

Luxury Market at a Critical Inflection Point

November 22, 2024 No comments yet

The luxury market stands at a critical inflection point: Bain & Co.’s latest projections reveal a stark reality – stagnation in 2024 followed by an unprecedented decline in 2025. Most alarming? The loss of 50 million luxury customers in just two years, with Generation Z leading the exodus. This isn’t just a temporary dip – […]

Customer Acquisition, Customer Management, Engaging Your Customers, Luxury & Wine, Understanding Your Customers

The Cost of Premiumisation

August 21, 2024 No comments yet

“If small-to-medium wineries don’t take immediate action to secure their consumer base, the long-term consequences could be dire.” – Paul Tincknell Meininger’s-International recently published an excellent article titled, “The Cost of Premiumisation” and it’s well worth reading by every wine, spirits or beer marketer whether DTC, on- or off-premise. The consumer base for wine sales […]

Engaging Your Customers, Luxury & Wine, Media

CEO Insights: Interview with Jon Stamell, Founder of Oomiji

August 21, 2024 No comments yet

Jon Stamell, founder of Oomiji, had a great discussion with Vitaly Geyman, founder and host of CEO Insights. Jon introduced him to the Oomiji platform, which is the next generation in digital marketing because it enables you to build a relationship with your customers. Jon sheds light on the erroneous belief that more emails = […]

Luxury & Wine, Understanding Your Customers

A Better Alternative to Price Increases…or Discounts

July 24, 2024 No comments yet

When marketing any product considered aspirational, upscale, or exclusive, marketers would do well topay attention to the luxury market, particularly fashion. It’s often a precursor to consumer attitudes andviews about other products. This applies to wine and spirits, food and beverage, beauty, skincare andmany other products that are directed at consumers with the discretionary funds […]

Customer Acquisition, Customer Measurement, Engaging Your Customers, Luxury & Wine, Media, Research, Understanding Your Customers

New Oomiji Study Reveals How and Why Consumer Drinking Habits Have Changed Since the Covid-19 Pandemic

June 7, 2024 No comments yet

Oomiji, a leading customer insights and marketing platform, has released a comprehensive survey revealing significant shifts in consumer drinking habits over the past four years since the onset of the Covid-19 pandemic. The survey, which gathered responses from over 600 individuals via  LinkedIn, highlights how health concerns and lifestyle changes have dramatically influenced alcohol consumption […]

Engaging Your Customers, Luxury & Wine, Understanding Your Customers

High Praise

May 8, 2024 No comments yet

It’s great when your customers give you high praise. There are a number of testimonials on our new website, but one that we’re really proud of comes from Adrian Bridge, CEO of The Fladgate Partnership: “We have been working with Oomiji for a number of years and we have found that we have been able to gain […]

Engaging Your Customers, Luxury & Wine, Research, Understanding Your Customers

The power of decoding customer language to boost engagement

March 4, 2024 No comments yet

For nearly 25 years, I was a partner in an ad agency that had a great roster of national and international clients including the 1994  Winter Olympics in Lillehammer, Norway, the Chilean Image Campaign, celebrating Chile’s return to democracy, and domestically, companies like L.L.Bean, Sebago and many food and beverage companies in Europe and the […]

Customer Acquisition, Customer Management, Customer Measurement, Luxury & Wine, Understanding Your Customers

DTC Wine Sales Are Falling: What Are You Going To Do About It?

November 30, 2023 No comments yet

(This article is directed to the wine industry but the principles apply to almost any product where customer relationships are important. Is there one where it’s not?) Report after report, blog after blog, and trend after trend are showing that Direct-To-Consumer wine sales have been falling both in volume and value. It’s not just DTC […]

Luxury & Wine, Research, Social Media

Separating winners from losers in the wine industry

September 21, 2023 No comments yet

If you read Mike Veseth’s “Theories of the Global Wine Glut “in last week’s Wine Economist and his followup to that article this week or looked at a lot of the recent sales data, you know there’s a problem. “The world is swimming wine” As Veseth points out, “Wine consumption fell during the COVID-19 pandemic […]

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