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Market Research

Customer Management, Research, Strategy, Understanding Your Customers

The answers to 3 simple questions determine success

June 20, 2023 No comments yet

There is a lot that you would like to learn from your customers and there’s no shortage of data or ways to get it. But what you really need to know in order to succeed are the answers to the three questions above. In the past, I’ve asked many CEOs , “Why do your customers […]

Marketing at Scale
Engaging Your Customers, Future of Work, Research

500+ business execs see dramatic changes for the future of work and events

July 1, 2020 No comments yet

“The pandemic will accelerate the demise of trade shows.”“Business no longer requires the physical presence of the two parties.”“Medical passports will be required to attend large events.”“Globalization will stall.” 530 senior business executives expressed their opinions and predictions on the future of events and work in a survey conducted by Oomiji, an intelligent marketing platform […]

Marketing at Scale
Customer Acquisition, Engaging Your Customers, Research, Understanding Your Customers

If market research is giving you customer insights, where are your customers?

May 15, 2019 No comments yet

Market research has a problem. It can’t, by itself, acquire, engage or retain a customer. That sounds obvious but it’s a real problem because without the ability to build business, research loses influence and utility within a company’s structure. In fact, it’s often one of the first cuts that is made to marcom budgets. The […]

Marketing at Scale
Customer Acquisition, Customer Management, Customer Measurement, Research, Strategy, Understanding Your Customers

Rethinking Big Data To Understand Your Audience Better

January 16, 2019 No comments yet

There is real pressure to invest in big data to stay competitive, but businesses often end up collecting as much data as possible without deriving valuable insights. Huge databases aren’t practical or cost-effective. Instead, you can benefit from rethinking your approach to big data and focusing on qualitative data. There is a real push to […]

Marketing at Scale
Engaging Your Customers, Luxury & Wine, Research, Understanding Your Customers

The problem with algorithms and why we created Oomiji

November 30, 2018 No comments yet

Algorithms, the core formula behind Big Data, are not objective facts. They are opinions embedded in math, In the words of US data scientist Cathy O’Neil, author of Weapons of Math Destruction (2016). Watch this brief entertaining video to better understand how algorithms work as well as the potential mistakes we make in relying too […]

Research

What’s wrong with parties and candidates?

October 18, 2018 No comments yet

I know…plenty. But, that being said, there is something they do over and over again and neglect something very easy and meaningful to voters, and it’s something that most people in business would never put aside. I’m a member of one party. I won’t say which one because it’s not important. Both parties and their […]

Marketing at Scale
Customer Acquisition, Customer Management, Engaging Your Customers, Understanding Your Customers

New partnership offers an innovative solution to customer engagement

November 9, 2017 No comments yet

Tempesta Media, a content creation and micro-influencer marketing technology platform, has announced its partnership with Oomiji, a world-class customer relationship management solution. Tempesta Media and Oomiji, a company that makes 1:1 marketing a reality, have come together to solve the challenge of personalized marketing. “Content marketing works best when highly relevant content is targeted to the […]

Marketing at Scale
Engaging Your Customers, Research, Understanding Your Customers

If you want to innovate, find out what frustrates your customers

September 27, 2017 No comments yet

Frustrations are essentially unmet needs. Understand customer frustrations and you have the requirements for successful innovation.  Otherwise, you’re operating in the dark. The challenge is how to ask and understand customer frustrations and get the information that will really help.  Most approaches to understanding real customer frustrations fail. The failure rate for corporations, both big and small, […]

Marketing at Scale
Research, Understanding Your Customers

Trying to learn what your customers want? Market research won’t help you.

August 15, 2017 No comments yet

Read this post, then contact us for a demo and free test of Oomiji. Market research isn’t going to help you understand your customers’ interests and needs. It may do that in a generic sense, and if some demographic group putting dots in circles meets your needs, you can stop reading now.  But if you really […]

Marketing at Scale
Customer Acquisition, Customer Management, Customer Measurement, Engaging Your Customers, Research, Understanding Your Customers

If the only thing your market research platform does is research, you’re not getting your money’s worth

June 15, 2017 No comments yet

So, you’ve decided to begin a new market research project. You’ve got your email database that you’ll send the questions to and you’ve opened up your market research provider’s survey builder to create the survey. You may have done it dozens of times before; that is, begun a research project knowing that what you’ll get back is […]

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