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Engaging Your Customers, Understanding Your Customers

Extinction is the rule. Survival is the exception.

November 14, 2016 No comments yet

I’ve been thinking a lot about this Carl Sagan quote lately as I’ve watched several well-conceived businesses fall by the wayside, others make what may become terminal errors and, our recent election.  Thousands of small businesses decline or fail every year.  In just the past five years, AT&T, Alcoa, Bank of America, Hewlett Packard, and […]

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