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Engaging Your Customers

Engaging Your Customers, Media, Understanding Your Customers

Remember that your customers are people, not 1s and 0s

January 11, 2023 No comments yet

Jon Stamell, CEO of Oomiji, spoke to Tech Talks about building proper digital relationships with customers. What do customers want? Questions that the exhibitors in Las Vegas for CES 2023 would do well to keep in mind! Listen to the chat about what to expect as the technology sector descends on the Nevada desert.

Customer Acquisition, Customer Management, Engaging Your Customers, Media, Research, Understanding Your Customers

Customer Data Practices Need A New Path Forward

December 14, 2022 No comments yet

Published in MarTech There are two points of particular friction that currently hold back marketers wanting to strengthen customer relationships and engagement in an era of enhanced data privacy: The first is transparency. Consumers have shown repeatedly that they’re willing to share personal information in exchange for content that’s genuinely relevant to their interests. Instead […]

Customer Management, Engaging Your Customers

How to make your holiday emails work

November 21, 2022 No comments yet

You may have noticed a growing number of marketing emails in your inbox recently. It may have been a slow increase at first but the pace is quickening. I’m in the customer engagement business so I keep track. For most of the year, I get around 2,500 emails a week, including those that automatically go […]

Engaging Your Customers, Future of Work

Change is upon us

October 20, 2022 No comments yet

A worrisome report from McKinsey projects that publishers stand to lose up to $10 billion in annual digital advertising revenue with the demise of the third-party tracking cookie and its ability to optimize targeting and revenue return. Many publishers are actively planning for reduced editorial headcount. In addition to chaotic conditions brought about by macro-level […]

Engaging Your Customers

Should we politicize tragedy?

May 25, 2022 No comments yet

For several years, I wrote a blog called Corporate Myopia and wrote on any business or personal topic that I thought was relevant to our daily work or home lives. Eventually, I got too busy building my company and went on an extended pause. I may pick it up again some day but I took […]

Customer Acquisition, Customer Management, Customer Measurement, Engaging Your Customers, Media, Understanding Your Customers

Oomiji Launches New Segmentation, UX and Reporting Features for its Customer Data Platform

March 23, 2022 No comments yet

Published in Yahoo! Finance NEW YORK, March 23, 2022 (GLOBE NEWSWIRE) — Oomiji, the first predictive, conversation-enabled customer data platform, announced today a suite of new features to help brands better understand and engage their customers, including enhanced content measurement, social media integration, audience segmentation and automation. “Oomiji was born out of the wine and luxury-brand […]

Engaging Your Customers, Research, Social Media, Strategy

Why are you spending so much on social media when engagement is so low?

October 18, 2021 No comments yet

According to Statista, 2021 will see social network spending in the U.S. rise to nearly $50 billion. Research conducted by The Content Factory indicates that “the average organization spends between $200 and $350 per day on social media marketing. This works out to be between $6,000 $10,500 per month or between $72,000 and $126,000 per […]

Customer Acquisition, Customer Management, Customer Measurement, Engaging Your Customers, Research, Understanding Your Customers

Big Changes in Digital Marketing Are on the Way

April 28, 2021 No comments yet

This is the year to invest in and revise your digital marketing plan. Why? Two big changes are coming in 2022: These two changes will revolutionize how we interact with consumers over email, text and on the Internet.  If you didn’t know, first take a breath. Then, download this excellent article and overview of the changes from McKinsey […]

Engaging Your Customers, Understanding Your Customers

Let’s rethink how tech can build customer relationships

April 7, 2021 No comments yet

Ten years ago, there were dozens of marketing automation platforms that claimed they helped you engage with your customers. Five years ago, there were hundreds. Today, there are thousands and they make some pretty fantastic claims. Here’s what some of the biggies have to say: Okay, they all have great tech tools and make things […]

Engaging Your Customers, Social Media

Is Ethical Data Possible?

September 28, 2020 No comments yet

If you haven’t watched The Social Dilemma on Netflix yet, put it on your list. It will get you to think about the role of data in society and may cause you to take steps like stop or cut back on using social media, clear your tracking data, cookies and use more private browsers. For as many […]

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  • AI (8)
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  • Customer Management (25)
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  • Engaging Your Customers (52)
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  • Research (33)
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  • Understanding Your Customers (51)

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